Governance

Compliance

Policy

Policy (our fundamental view)

The NOF Group has developed an internal control system for ensuring adherence to laws and regulations, the Articles of Incorporation, and various internal rules of the Company and appropriateness of business operations. Regarding observance of social norms and laws and regulations, the Company has formulated its NOF Basic CSR Policy, as well as corporate ethics, known as the NOF Group Corporate Code of Ethics, based on the Policy. The Compliance Committee has been established to ensure thorough adherence to the Policy and code. The planning of various compliance-related measures and the status of their operation are reported as appropriate to the Board of Directors for management and supervision.

Basic CSR Policy

We will fulfill our corporate social responsibility and conduct sustainable business activities.

  1. We will, each and all, act in accordance with the highest standards of corporate ethics.
  2. We will respect human rights, and enable a diversity of personnel to demonstrate their abilities.
  3. We will Promote Responsible Care activities, based on the five kinds of safety.
  4. We will consider the interests of all our stakeholders.
  5. We will contribute to society in cooperation with local communities.
Overview

The NOF Group instituted the Code of Ethical Conduct in April 2002 to ensure that each member Company and each employee always conforms to social ethics and wins society’s trust (the Code was revised in April 2025 as the NOF Group Corporate Code of Ethics). Alongside this, the Group set up the Ethics Committee (the name was changed to the Compliance Committee in April 2020) in an effort to strengthen its responsibility to society and ensure the transparency of its business activities. In April 2023, the corporate philosophy system was revised with the corporate philosophy (mission and vision), values, and code of conduct at the core. This prompted the revision of our previous Code of Ethical Conduct as the NOF Group Corporate Code of Ethics, which is structured around the three values important to the NOF Group, which are “Challenge,” “Fairness,” and “Harmony.” In addition, desks for whistleblowing and consultations from employees have been set up at the Compliance Committee Secretariat, the Audit and Supervisory Committee’s office, and external third party institutions.

Code of Ethics

Message from the CCO

Working Toward a Future Where Each Person’s Actions Build Trust

Director and Executive Operating Officer; CCO
Manabu Saito

Striving to Remain a Company Needed by Society

I would like to express my heartfelt gratitude for your continued support. I would also like to sincerely thank for reading our Website.
The society we live in faces challenges of unprecedented complexity, including pandemics, geopolitical risks, climate change, and rapid digitalization. Against this backdrop, the role corporations are expected to play is becoming increasingly important. Companies are now called upon to contribute to the realization of a sustainable future through activities that emphasize transparency, fairness, and social responsibility.
At the NOF Group, using the NOF Group Corporate Code of Ethics and the Compliance Manual as our foundation, we strive to ensure that each and every employee acts ethically in all aspects of their daily work. These efforts build trust with all of you and reinforce our significance as a company needed by society in every era.

NOF’s compliance initiatives

Compliance is not limited to obeying laws and regulations; it is the foundation for being a trusted company that acts in good faith. In recent years, initiatives in areas such as anti-bribery efforts, human rights due diligence, and harassment prevention have become the key to enhancing corporate credibility.
NOF has established its Anti-Bribery Policy and works to enforce it thoroughly across the entire Group, both in Japan and overseas.
With regard to respect for human rights, we have established an internal whistleblowing and consultation contact point in multiple languages, including not only Japanese but also English, Chinese, and more, in each country where we operate, creating an environment where employees can feel safe to speak up at any time.
In fiscal 2024, we received 19 reports through these contact points, nine of which concerned harassment. We responded to each report promptly and carefully, taking necessary corrective measures to improve the workplace and prevent recurrence of issues. We believe that harassment prevention is not only a risk management measure, but also an important opportunity to create a workplace where every employee can work with peace of mind. In our awareness-raising activities through internal newsletters and other means, we have strived to help employees recognize that compliance is a familiar matter that personally concerns them. Through approachable explanatory articles using mascot characters as well as the introduction of concrete examples, we work to foster a culture in which all employees practice compliance with the aim of an “open workplace environment.”

Future prospects and our responsibility to society

By putting into practice our values of “Challenge,” “Fairness,” and “Harmony”, we aim to walk alongside all our stakeholders, strengthening our environmental conservation activities, contributions to local communities, and initiatives for respect for human rights as we continue working toward the realization of a sustainable society.
In addition, as the progress of digitalization brings increasing risks of information leaks and cyber security issues, we have strengthened our information security policy initiatives, enforced strict security export controls of our products and technical information, and built a robust system that can comply with international regulations. Going forward, we will continue to value our relationship of trust with all of you as we strive for further sustainable growth.
Finally, the trust each of you places in us is the NOF Group’s greatest asset. We sincerely ask for your continued warm support.

Compliance Organization

Within the NOF Group, each consolidated subsidiary has appointed an ethics and compliance manager and established a deliberative body. In addition to meeting regularly twice a year, NOF’s Compliance Committee convenes as needed in response to emerging issues to identify problems, formulate countermeasures, and follow up on their implementation. The results are reported to the Board of Directors and deliberated as necessary.

Diagram of Compliance Committee organization (organization for human rights diagram)

CCO : Chief Compliance Officer

Manual

Compliance Manual

In order to instill a sense of compliance in its executives and employees, the NOF Group has prepared a Compliance Manual, which explains compliance matters of the NOF Group Corporate Code of Ethics in detail and in easily understood terms. The universal Global Compliance Manual has been published in eleven different languages.

  • Japanese, English, German, French, Dutch, Italian, Portuguese, Chinese (Simplified), Indonesian, Vietnamese, Korean

Country-specific compliance manuals

The NOF Group is preparing country-specific compliance manuals based on the legal systems of each country. Following the publication of versions for the U.S.A., China, Indonesia, France, Germany, Belgium, Italy, South Korea, and Brazil where the Group has a large number of employees, the manuals are being utilized in Group companies.

Awareness Raising Activities/Whistleblowing system

Compliance-related lecture

The NOF Group regularly holds compliance-related training sessions for employees. 
In fiscal 2024, we continued providing compliance lecture for new employees and hires with experience, as well as ensuring awareness of precautions related to the Subcontract Act. In addition, we implemented lecture on the Subcontract Act for personnel in charge of purchasing at affiliates, as well as lecture on strengthening workplace response capabilities against harassment for managers within the Company.

Raising awareness by internal magazine

NOF uses its quarterly in-house newsletters to help raise employees’ awareness of compliance.  NOF continues activities to raise awareness through relatable articles using cartoon characters.

Past themes for compliance recommendations
 

Year Theme Category
2020 Intellectual property rights (copyright) Information (copyright)
Contact points for whistleblowing Whistleblowing system
2021 Prohibition of bribery, excessive wining and dining, etc. Illegal acts (bribery)
Precautions for using social media Information
How do you create an “open workplace”? Other
Significance of the SDGs Other
2022 Risk of potential information leaks in web conferences Information
Abuse of a superior bargaining position Subcontract Act, Antimonopoly Act
If you become aware of any misconduct in other departments Whistleblowing system
Protection of whistleblowers Whistleblowing system
2023 Harassment in the workplace Harassment
Applying the corporate philosophy to operations Other
Appropriate guidance and abuse of authority Harassment
If you notice a suspicious email Information
2024 Export of product and technical information Security export
What acts constitute “abuse of authority”? Harassment
Reporting results of employee engagement surveys Human rights
Initiatives for environmental conservation activities CSR
2025 Handling of confidential information Information
Introducing cases of compliance violations All categories

Obtaining information on the enactment and revision of laws and regulations

We have obtained information on the enactment and revision of laws and regulations by utilizing various sources on a continual basis while taking appropriate actions.  In order to reduce risk of overlooking information on the enactment and revision of laws and regulations, the whole Group has introduced a system that enables us to automatically receive information on the enactment and revision of laws and regulations by email.

Anti-Bribery Policy

In today’s society, preventing corruption related to business activities is recognized as one of the major issues for companies. NOF set forth the NOF Group Anti-Bribery Policy and announced it in the name of the President. We have also promoted its adoption at the Group companies in each country. We will ensure adherence to anti-bribery and corruption regulations in each country and region that have become increasingly strict in recent years.
As a result of these activities, there have been no cases of bribery offenses over the past five years.

Prevention of unfair competition

NOF prohibits acts of unfair competition such as improper acquisition of trade secrets, actions that could lead to factual errors, and infringement of intellectual property rights, and ensures compliance with the Unfair Competition Prevention Act by providing detailed information in the Compliance Manual and making it thoroughly known.
As a result of these activities, there have been no cases of violations of the Unfair Competition Prevention Act over the past five years.

Political contributions

[Covered organizations:NOF] (Thousand yen)

  

FY2020

FY2021 FY2022 FY2023 FY 2024
Amount of political contributions 210 209 359 310 300

Whistleblowing system

Consultation desks in Japanese, English, Chinese (Simplified Chinese), Korean, Indonesian, and Portuguese have been set up at external third-party institutions as contact points for whistleblowing / consultation in overseas countries where NOF’s business bases are located. Employees can contact the desks if they become aware of a violation or potential violation of compliance rules.
Persons who report or consult on a violation or potential violation of compliance rules will not be treated disadvantageously because of the report or consultation, and the report or consultation will be handled with confidentiality. This system and contact points are communicated to executives and employees of the Group companies worldwide on a regular basis.
In fiscal 2024, there were 19 whistleblower cases, an increase from the previous fiscal year, and the share of harassment cases remained high. In addition, we carefully investigated the facts of any report promptly and without searching for the whistleblower, and took necessary corrective actions and measures to prevent recurrence.
Any matters deemed to be in violation of compliance will be handled in accordance with the Compliance Committee regulations. The Compliance Committee will instruct the relevant departments to investigate the facts, issue requests, and if necessary, provide corrective recommendations and implement measures to prevent recurrence.
As a result of these activities, there have been no cases of violations of laws and regulations over the past five years.
We will continue to create a better environment by understanding the purpose of the whistleblowing system and by appropriately operating the system to respond to misconduct, corruption prevention, human rights violations, harassment, etc. in a timely manner before they become serious incidents.

 

Number of whistleblowing incidents

  • FY2024:19 cases

Of these

  • Harassment:9 cases
  • Morals and misconduct:4 cases
  • Workplace operations:4 cases
  • Other:2 cases

Changes in whistleblowing incidents over the past five years
[Covered organizations:NOF Group]

Addressing sexual harassment / power harassment (abuse of authority workplace bullings)

The NOF Group has declared its position to prevent and prohibit sexual harassment and power harassment in the NOF Group Corporate Code of Ethics, the Compliance Manual, and other internal notifications, and is taking steps to make the Code of Ethics and other relevant norms extensively known and understood. For consultation desks regarding sexual harassment and power harassment, one each of male and female consultants who took a course is appointed in consideration of making workplaces transparent and pleasant.

Risks and Opportunities

Risks and opportunities for compliance

 

Risk items Larger risks caused by individual risks Risk response status (summary) Opportunities
Insider trading
  • Loss of credibility due to occurrence of insider trading, embezzlement, breaches of trust, bribery, accounting fraud, window dressing, transactions with antisocial forces, or other grossly negligent acts that are regarded by society as malicious
  • Inadequate governance of overseas subsidiaries leads to numerous accounting and compliance problems, which are exposed by local authorities and result in a loss of public trust
  • Relevant items were published in the NOF Group Corporate Code of Ethics and Compliance Manual to educate and raise awareness of Group employees
  • The Group-wide Anti-Bribery Policy and Tax Policy were established and announced internally and externally
  • Regulations for prevention of insider trading were formulated and put into operation
  • Based on the consideration that risks to overseas subsidiaries are key risks for the entire Company, we established a system to ensure the appropriateness of business operations and promoted internal control audits
  • Improvement of reputation as a company highly trusted by society
  • Stabilization of the business foundation
Embezzlement and breaches of trust
Bribery
Accounting fraud 
and window dressing
Transactions with antisocial forces
Inadequate governance of overseas 
subsidiaries and bases
Violations of laws and regulations
  • Receipt of administrative or criminal penalties or claims for compensation for damages due to violations of laws and regulations or false reporting to government agencies
  • Decline in trust from society due to criminal acts by employees
  • Surging costs to comply with tightened regulations
  • With regard to revisions of laws and regulations, a Group-wide law and regulation management system was established to create a framework for delivering information on revisions to people in charge in a timely manner. In addition, internal notifications are sent out by the corporate divisions in charge, and internal audits are conducted regularly to check the status of responses and provide guidance
  • In response to tightening regulations, we systematically implemented measures to deal with plants and worked to optimize costs
  • Securing of an advantage over competitors by establishing a system to adapt to revisions of laws and regulations
  • Securing of trust from society
Contract deficiency problems
False reports to government 
agencies, etc.
Illegal overtime work
Employee misconduct
(drugs, drunk driving,
groping, etc.)
Tightened regulations
Difficulty (inability) to ship
Mental illness
  • Receipt of compensation claims due to mental illness caused by work-related stress, harassment, or human rights violations
  • Employees undergo “stress check” examinations to understand organizational stress and strengthen awareness of self-prevention
  • We established a support system through the enactment of Rules for Handling Return-to-Work Support Programs
  • We raise awareness of harassment through articles published in in-house newsletters (NOF News)
  • We promote the effective utilization of an environment for viewing educational materials using the company intranet
  • Securing of a stable workforce and improving trust from society by establishing a system of mutual trust with employees
Harassment /
human rights abuses

Tax

The NOF Group’s Tax Policy

The NOF Group shall fulfill its social responsibilities with high ethical standards by adhering to this Tax Policy in accordance with the NOF Group Corporate Code of Ethics, which serves as the foundation for the implementation of our corporate philosophy.
We shall work to appropriately pay taxes while ensuring tax compliance and transparency, thereby earning the trust of all stakeholders.

 

  1. Tax compliance
    The NOF Group shall ensure compliance with the tax laws and related regulations of each country and region. We shall also conduct business activities in compliance with standards issued by international organizations such as the Transfer Pricing Guidelines for Multinational Enterprises and Tax Administrations issued by the OECD (hereinafter, “OECD Guidelines”).
  2. Tax governance
    The NOF Group shall strive to manage and reduce tax risks by ensuring that a group tax management system is in place to ensure appropriate tax operations, with the Officer in charge of the Finance Department as the final person responsible. The NOF Group shall work to optimize tax costs by making appropriate use of tax incentives while complying with the tax laws and related regulations of each country and region.

  3. International taxes
    The NOF Group shall conduct its business activities in compliance with the tax laws and related regulations of each country and region, tax treaties, and standards issued by international organizations, such as the OECD Guidelines. We will not engage in intentional tax avoidance through the use of tax havens that do not have a business purpose or do not exist. For international transactions among Group companies, we will comply with transfer pricing taxation and the OECD Guidelines, and strive to appropriately distribute income to each country by setting prices in accordance with arm’s length pricing.

  4. System
    The NOF Group shall work to establish a system that enables the spread and establishment of tax knowledge among management and employees in order to ensure appropriate tax operations. In the Finance Department, the Group will train and hire human resources with tax experience, plan training and other programs to ensure that staff obtain and maintain an appropriate level of specialized knowledge, and aim to ensure appropriate tax compliance. In cases where tax interpretations are unclear, we will obtain advice from outside experts as necessary. Internal training will be provided to employees and others outside the Finance Department to ensure that tax knowledge spreads widely.

  5. Relationship with tax authorities
    The NOF Group shall work to build sound, good trusting relationships with tax authorities in the countries and regions in which it conducts business activities. We will respond to and cooperate with investigations and inquiries by tax authorities in good faith, with timely and appropriate disclosure of information.

Customer Privacy

The NOF Group recognizes compliance as a foundation that supports companies. We believe it is important to prevent violations of laws and regulations or the NOF Group Corporate Code of Ethics beforehand or take corrective actions at an early stage, so that they do not become more serious or prolonged, and set up a Compliance Hotline on our website for our business partners and other external parties.
To date, we have not received any reports on the following matters through the hotline.

 

Total number of substantiated complaints concerning breaches of customer privacy
[Covered organizations:NOF Group]

None

Total number of customer data breaches, thefts, and losses
[Covered organizations:NOF Group]

None

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